Shipping Policy

Last updated: April 24, 2026

Moove Beauty LLC d/b/a Mowe Beauty (“Mowe,” “we,” “us”) ships across the United States. This policy explains how we handle shipping, returns, and refunds for orders placed on www.mowebeauty.com. By placing an order with us, you agree to the terms below.

Shipping

Where we ship

We currently ship to addresses within the United States only, including Alaska, Hawaii, and U.S. territories where carriers can deliver. We do not ship internationally at this time.

Processing time

Orders are processed within 1–2 business days (Monday through Friday, excluding U.S. holidays). Express orders placed before 2 pm ET Monday through Friday typically ship the same day. You'll receive a shipping confirmation email with a tracking number as soon as your order leaves our warehouse.

Shipping rates and delivery

Shipping costs and delivery estimates are calculated at checkout based on your address. Free standard shipping is offered on orders over $60 (before tax) to U.S. addresses. Delivery typically takes 3–7 business days from dispatch, but times vary by carrier and destination.

Lost, stolen, or undeliverable packages

Once your order ships, the carrier is responsible for delivery. If a package is marked delivered but you haven't received it, please check with neighbors and your building first, then email us at hey@mowebeauty.com within 7 days of the delivery date so we can help you file a claim with the carrier.

If a package is returned to us as undeliverable due to an incorrect address provided at checkout, we'll reach out to arrange reshipment. Reshipping costs are the responsibility of the customer.

Refused shipments are not eligible for a refund.